Hannover Airport Flight Arrivals (HAJ)

Flight Arrivals at Hannover Airport

Upon arrival at Hannover Airport (HAJ), please retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Visitor Information Desk.

You can also leave a message with the passenger's full name, email, phone number, and a brief description of the lost item(s).

Report to the Lost and Found Office for lost or damaged luggage or call +49 511 9770.

Ideally, airports will keep all items for some time. After a specified period, the property will be deemed abandoned.

Wi-Fi at Hannover Airport

Free Wi-Fi is available at the Airport. Connect to the "FreeWifi@HAJ" network.

Transfer Services at Hannover Airport

Services to/from HAJ, including rental cars, taxis, shuttles, and rideshares, are available from the ground terminal.

Flughafen Hannover railway station is beneath Terminal C. The journey time is approximately 17 minutes.

Please check below for the details.

Rental Car Services at Hannover Airport

Car Rental Services are on the ground floor of the Arrivals Hall near the terminal's Baggage Claim area.

Generally, the rental facility is open 24/7, but you can also inquire about specific service hours and return procedures at your service provider.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored. See and compare all rental car companies at Hannover Airport.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Hannover Airport

Rideshares pick up passengers at the designated area in front of the terminal building.

Passengers can reserve rideshare by downloading the company's app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

Taxis at Hannover Airport

Proceed to the Ground Transportation Center and wait for your turn for the next available taxi.

Depending on the location, the one-way fare between Airport and the Downtown should be less than €30.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service. See more information about taxis at Hannover Airport.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the Airport, just in case you leave something behind.

Trains at Hannover Airport

S-Bahn provides a train connection between the Airport and Hamelin via Hanover Central Railway Station.

Flughafen Hannover railway station is beneath Terminal C.

You can buy your ticket at the vending machines in the S-Bahn Station at Hannover Airport and every train station.

• Adult single ticket: € 3.40
• Adult day ticket: € 6.60
• Short trip ticket: € 1.50
• Children (6 to 14 years old) single ticket: € 1.30

When in doubt about which station to connect to, please approach the Airport Information Desk for updated information. More information about train services at Hannover Airport.

Buses at Hannover Airport

Public buses are available from the Ground Transportation Center in front of the airport terminal. More information about buses to and from Hannover Airport.

Hotel Shuttle Services at Hannover Airport

Passengers are advised to confirm if this is available at their accommodation with their respective hotel.

Shuttles pick up passengers at the Ground Transportation Center in front of the terminal.

Other Services at Hannover Airport

Wi-Fi at Hannover Airport

You can avail of the free Wi-Fi service for 3 hours at Hannover Airport. Connect to the "FreeWifi@HAJ" network.

ATMs at Hannover Airport

There are several ATMs in the Arrivals Hall.

The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit.

Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Hannover Airport

Currency exchange is available at the Airport.

Nursing Stations at Hannover Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the Airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Hannover Airport

Accessible restrooms and regular restrooms are throughout the Airport.

Food and Beverages at Hannover Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Hannover Airport

Passengers can do some last-minute shopping upon arrival at this facility.

Smoking at Hannover Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At HAJ, a smoking facility is not available inside the terminal building.

Lost and Found Section at Hannover Airport

Don't hesitate to contact the respective airlines lost and found for items lost on the aircraft or at the gate area.

If you lost an item in any other area at the Airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section at +49 511 9770.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The Airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Airport Information Desk at Hannover Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the Airport.

The Airport Service Centre in the Arrivals Hall, Terminal B, provides 24-hour general information, help with transport and parking, and various other services.

Phone: +49 511 9770.

Pet Relief at Hannover Airport

Ask any uniformed ground personnel to be guided to a designated location outside the terminal building.

Before flying with your pet to Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, pets must be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Baggage Claim at Hannover Airport

Retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Report to the Lost and Found Office for lost or damaged luggage at +49 511 9770.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Hannover Airport

This Airport in Germany is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs are met.

Traveling with passengers with ailments or special needs can be challenging.

When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon arrival.